Testimonials

Vendor Review - Recommended by Christelle

Jeanine Presley
Vendor Review - Recommended by Christelle

28 November
Jeanine made selling our rental property so easy and pleasurable. She kept us up to date at all times and work very hard to sell our property for the best possible price. I would recommend her to anyone looking to sell their property. She was fantastic and I could not thank her enough.

- Christelle
Pakenham



The best in the area

Vendor Review - Recommended by Vee

24 October 2016
Jeanine is a top agent. She successfully sold my house for a price that I was very happy with. She has very good knowledge of the Beaconsfield market and surrounding areas and I trust her judgement. She has very good communication and negotiation skills and kept me informed the whole way through even when I was overseas. She was able to close the sale with a reliable buyer and thus at settlement, the transaction went though as smooth as silk. I am pleased with the result. I would gladly recommend Jeanine to anyone considering choosing an agent to sell their house in the Beaconsfield area.

- Vee
Beaconsfield



Refreshingly honest and knowledgable.

Refreshingly honest and knowledgable.

Couldn’t recommend Katie Woods highly enough!! Katie worked with us for months leading up to putting our home on the market, helped allay our fears and got a result over and above what we were expecting. Thanks Katie

- Jody & Mark Palmer
Emerald



Property Management

Hi Amanda
I would just like to pass onto you some feedback.
It is a great pleasure working with your company and especially the positive and super punctual Christine. She is as far as I am concerned the best property manager I have had the pleasure dealing with. Please pass this on and I hope you are blessed with similar staff.
Have a good day

- Best Regards Phil Naffa BMT Tax Depreciation



Very friendly, not pushy

"Very friendly, not pushy. A pleasant experience dealing with professionals. When it comes time to get an investment property we will come to you first. Thank you for making a selling and buying experience as stress free as possible!"

- TC & LC Smith



Professionalism and Attention in the Manner

Another year begins and I wanted to express my thanks to (Christine) for your professionalism and attention in the manner in which you manage my rental portfolio within your organization. I appreciate this immensely in the way in which you, Lyn and staff have dealt with me personally and have attended to any queries and requests I have had from time to time over the years.

It is very much appreciated. Thank you.

- Wayne A'vard



Efficient and Professional

am writing to thank you (Amanda) for taking over the sale of our property so efficiently and professionally. We had been dealing with a difficult tenant , trying to sell unsuccessfully with another agent for five months and changing over to your agency was the catalyst in our campaign.

Your invaluable advice to deal with the tenant and how to proceed in the sales campaign resulted in a quick signed contract in two weeks after the house was back on the market which was a great relief to both of us.

Your rental manger Christine was excellent in taking over the management of the property from myself and handling all administration of the tenant notification , bond transfer and eviction process , making the transition , smooth and professional.

I will recommend your agency for its professionalism and helpfulness to any seller or rental property investor.

You have my permission to use this letter to assist you to gain further commissions.

- Kaylene Dunkley



Very Easy

I am writing to thank you (Christine) for your excellent work in taking over the management of our Rental property from myself and handling all administration of the tenant notification , bond transfer and eviction process , making the transition , smooth and professional.

You made the process very easy for me and it was a relief to hand the tenant over to your agency.

I just wanted to express my appreciation of the work you did for me.

I will recommend Kaye Charles for any rental management in the future.

You are welcome to use this letter for any advertising purposes.

- Kaylene Dunkley



Focussed

Dear Jeanine

I wish to express my sincere thanks to you for conducting the sale of my property in Upper Beaconsfield. I know you have spent a lot of time on this matter, but you remained persistent and focussed throughout the campaign. I have been so impressed with your conscientious and diligent approach, following up with all potential purchasers and spending time assisting them with any questions and concerns. At the same time you always kept me informed of your progress.

This caring approach has brought about a successful sale and I have been able to remain calm, knowing you are so reliable and I could put my trust in you. These qualities in an agent are regrettably not often present as I discovered to my loss in two very recent dealings.

Again, my very sincere thanks for all your work on my behalf and a successful outcome for myself and the purchaser.

- Judith Pratt



Friendly

After a referral from my sister, to list our rental property with Kay Charles Real Estate, we’ve NOT been disappointed!

They are very professional, competent, efficient and friendly. They have always been a pleasure to deal with. We would highly recommend them to anyone wanting their property/properties managed by a very professional team!

- Karen Fairbairn



Maturity, Integrity and Decisiveness

My name is Geoff Cantwell, current landlord with properties managed by Kaye Charles Rental team for the past 8 years.

I had previously been with other agents in the local area in the past which I was not totally happy with. My experience to date with Christine, Lyn, Brittany in the rental department has been that they have the maturity, integrity and decisiveness to screen tenancy applicants resulting in the best applicants for my properties thus resulting in rent being paid on time and the properties being looked after to a high standard.

They also handle all issues pertaining to my properties professionally and promptly by liason with all parties for the duration of the tenancy. This saves things getting out of hand and I have full confidence in the rental team where I have added more properties to my portfolio and recommended other potential landlords .

- Geoff Cantwell



calm Approach

Thank you so much Jeanine for assisting us firstly to buy our new unit in Gloucester Avenue and secondly for selling our home in Shute Avenue in just 4 days.

We really appreciated your calm approach, your advice and your integrity as you guided us through the whole process. To have it all wrapped up in 6 weeks was a bit mind blowing, but it's amazing how much we can achieve when we put our minds to it.

We are very happy in our new home and are looking forward to having more free time without a large garden to maintain.We will happily recommend you to anyone who needs an estate agent.

- Sue & Paul Peterker



World Class Services

Thank you very much for all your assistance rendered to me for the last two years. I am so happy with your excellent world class services while I have been overseas. I thank you again and certainly will recommend your property management services to other prospective landlords. All the best.

- Petrus Mamuko



Hard work, dedication and sincerity

"Words cannot express the gratitude we feel for all your hard work, dedication and sincerity with the sale of our home. i wish you and your amazing team at Kaye Charles, future success and lots of happiness. Thank you all, Most sincerely"

- M & D Francis



Confident and Realistic

"Having already had satisfactory property appraisals from three large local Real Estate Agencies, we decided to arrange one more assessment with Jeanine Presley from Kaye Charles Real Estate, Beaconsfield. We were so impressed by Jeanine's enthusiasm, professional approach and willingness to explain both the Kaye Charles culture and her own ethos to selling Real Estate, there was no hesistation by us in engaging Jeanine immediatley.

She outlined her strategies for the sale of our house and was confident of acheiving a realistic and not overstated price. Within three weeks we had three offers on the table and we affirm this was an oustanding accomplishment. We fully expected to be on the market for a longer period of time due to our property being in the higher price category and also sales in this particular bracket slowing.

Throughout the entire process, Jeanine regularly kept us informed of potential buyer interest and of course, any feedback in relation to our house and land. Her negotiation skills and abilities when pursuing potential purchasers and the commitment shown to us as her vendors are only just a few of Jeanine's execeptional qualitites,

Jeanine's high level of service did not wane or cease once the Contract of Sale was signed. She continued to work very hard in our interests ensuring and conditions on the Contract were met in a timely manner. She made certain that Bank Valuations were completed, Deposit Monies were paid when due and that our Section 27 was in place at Kaye Charles Real Estate in order to release the deposit funds.

We are more that happy to recommend Jeanine Presley and Kaye Charles Real Estate, Beaconsfield to anyone contemplating selling their house. You will be guided through the process and all questions will be answered."

- A & B Smith



Amazing Customer Service

"When my husband and I decided to put the house on the market, it was a very daunting decision. Being our first sale ever, we had no idea where to begin. Jeanine from Kaye Charles Real Estate made everything so simple.

Within 2 days of discussing the possibility of selling, our property had been researched, profiled, evaluated and valued with contracts ready to sign on our decision to sell. All of our questions were answered with clear and precise information as well as being provided with a complete list of helpful hints on presenting our home for sale.

Within 1 day of signing the contract to sell, Jeanine had organized all marketing information, photography, open for inspection dates and even had appointments booked for prospective buyers. We were included in all aspects of the marketing campaign and were fully informed at all times on the progression of the sale. Our property sold within 8 days, well and truly exceeding our expectations on the time frame and sale price. J

eanine’s determination, passion, professional approach and customer service has been well and truly beyond our expectations and we can not thank her enough for the hard work and dedication she has invested in the sale of our property. We will be highly recommending her services to all family and friends planning on selling in the future. Thank you Jeanine."

- A & J Mete



Sold so Quickly

"I would like to take this opportunity to thank each and every one of you for all your help and support for the sale of our property. I sincerely appreciate everything you did, in what turned out to be our good fortune that it sold so quickly. It enabled us to purchase a great little house that I LOVE!!! Continued success to you all and I would have no hesitation recommending your services to any of my friends and associates."

- N & S Turner



Very Courteous, Attentive and Helpful

Many thanks to you (Christine) and team for your help with the property management for the past 7 years up until the sale of my property. I have always found you and your team very courteous, attentive, very helpful and quick to respond to getting quotes, tradesmen and follow through. The 6 monthly property inspections with photos was a great service, especially since l don’t live in the area and don’t get that type of service from other Property Managers.

- Louise Prendergast