What people say about us
I just wanted to shoot you a quick note to say a massive thank you for making the 56 Woods Street transaction so smooth and enjoyable. Yourself, Claudette and Michelle were an absolute delight to deal with - knowledgeable and empathetic. I must say, having the opportunity to meet and chat with Garry and Sue, made the experience truly memorable. I feel like I had an introduction to the property, learnt the tips and tricks of the home and had a history lesson too. Truly special. I feel incredibly fortunate to be the next custodian of this remarkable property; it already feels like Home. Kind Regards, M.
Michelle Denison, Client
Could not be more happier with our choice of Kaye Charles Real Estate for the sale of our home. Amanda and Claudette were fantastic and nothing was too hard for them. Our house was sold in 1 week from hitting the market which was just amazing. Thank you so much ladies. If you want a great result then make sure you use Kaye Charles Real Estate!!
Cheryl Finn, Vendor
Knowledge, communication and professionalism was second to none. We would only use Kaye Charles. We would highly recommend Amanda and her team in selling your house. Our house certainly wasn’t an easy journey and Amanda came part of our family often checking in . He communication was second to none and was up front and honest all the way through. Verified review - RateMyAgent
Holly and Nathan, Vendors
Christine was more than accommodating to make sure everything ran smoothly with the rental unit at Officer. Communication was really easy and prompt. I will recommend Kaye Real Estate and particularly Christine Adamson.
Luis Lopez, Rental Client
Usually I don't post reviews but I feel I need to share positive feedback to an outstanding company and Cassandra. Best Real estate company to deal with as a tenant. As a single female I was concerned obtaining a lease on my own and being taken advantaged of so was selective with the company i choose to rent through. I have been renting through Kaye Charles Real-estate for 18 months and its been a pleasure from the day I first viewed the property. Communication is great and any interaction with them has always been a pleasure. With Cassandra and the team being professional and courteous it allows me to feel like this rental property is my home which i treasure and am so thankful for. In return I ensure to respect and take care of this property for my landlords. So although I am a renter i would rate this real-estate very highly for both tenants and landlords alike.
Roxy Thompson, Tenant
Kaye Charles have been great to deal with. Cassandra in particular has been fantastic. She is very reliable, friendly, professional and always supported me with all my needs. Cassandra always got back to me and actioned anything that needed doing very quickly. A wonderful property manager and very personable. Highly recommend.
Louise Pollwade, Rental Client
Amanda and Claudette were absolute superstars to deal with. They made the selling process easy and their feedback was amazing. Their professionalism was outstanding. They didn't just treat me as a Vendor they treated me like I was part of their family they cared and they listened. I would use both Amanda and Claudette again if I was to ever buy or sell. Verified by RateMyAgent
Rachel Murray, Vendor
I cannot praise Amanda Charles and her team highly enough. We sold our house in 4 days. Every detail was attended to, communication was excellent and her advice was invaluable. Thank you Kaye Charles! Verified by RateMyAgent
Liz Freemantle, Vendor
When we first met Amanda to discuss the sale of our house we were most impressed by her professionalism and intelligent approach towards the marketing and plan for selling our home in the current market conditions (Feb 23). It was sold in 6 days. She and her team are clearly very competent at what they do and at all times treat us with respect and patience which we believe extended to our potential buyers and buyer. She continues to represent us and support us through the process with her excellent communication and kindness. Verified by RateMyAgent
Adrian and Colleen, Vendor
Each property sold a few days after the Open For Inspection! After much market research, no other real estate agent equalled what was important to me and what I was looking for - other than Amanda Charles. It is a rarity for someone to make such a good first impression and who keeps it! I cannot speak highly enough of Amanda and her proven selling ability in any market. Amanda has sold 3 of my properties since July 2021, located in Emerald, Avonsleigh and Cockatoo. As we know, the property market has been on shifting sands and it takes strong local market knowledge, excellent communication (no real estate jargon), solid negotiation skills and targeted advertising to attract the right buyer to your property at the right price. Each time I knew that Amanda had my back and my very best interests at heart. Amanda shared some wise words of her wisdom with me - “If you price your property correctly, it will sell”. This is an important ingredient in selling well. Each of my properties sold within a few days after the Open For Inspection - at the price and above (by negotiation) what I was wanting. One of the many qualities I admire about Amanda is that she is very results orientated - making you the winner! It is an absolute pleasure doing business with you Amanda and I strongly recommend you to my fellow locals looking for a talented agent to assist with the successful sale of their property! * Verified by RateMyAgent
Cheryl Finlayson, Vendor
Amanda was professional, insightful and most importantly, very tuned in to the market. She urged us to proceed quickly based on market indicators and this helped us get an excellent result for our sale. Further, the sale was secured very quickly - just 4 business days after listing. Amanda was a great partner for us and we would work with her again in a heartbeat. Thanks Amanda! [Verified by RateMyAgent]
David & Sarah, Vendors
Over the years, I have bought and sold several properties with Amanda and the team at Kaye Charles Real Estate, they also manage our rental properties. Their knowledge and experience is second to none, and always an absolute pleasure to deal with. They certainly 'go the extra yard' which has resulted in gaining above market prices.......I'm happy to recommend Kay Charles Real Estate! Property: 3A Morris Road, Beaconsfield Upper [Verified by RateMyAgent]
Jeff and Zita, Vendors
I first met Amanda as a buyer, looking to purchase a home and she was the agent representing the vendor at the time. Although I missed out on that particular property, Amanda left a lasting impression on me, that to this day, resulted in my decision to choose her as the agent to sell my home. I witnessed first-hand Amanda’s drive and passion to achieve the best possible outcome for her vendor, whilst at the same time, having the knowledge of the market and the property at hand that reinforced the indicative price range. I remember thinking to myself that if I every were to consider selling my property in the future, I was going to call Amanda Charles. Amanda is very skilled at her job and her extensive knowledge and experience of the market is demonstrated by her ability to achieve results and the best possible outcome for her vendor. Amanda has an impeccable work ethic and was available to discuss any questions I had, at any time. I didn’t just feel like I was just another number, and she made the effort keep me always informed. I believe that Amanda genuinely cares about her clients and understands how stressful selling a home can be. I believe that Amanda is a dedicated agent and works very hard for her vendors. I am extremely happy with the result and would recommend her to any person who is considering selling their home. [Verified by RateMyAgent]
Amanda has exceptional knowledge of the changing market and set the sale of our property to a pleasing start. She communicated clearly and regularly the feedback from prospective buyers, always with the highest level of professionalism. Property: 5 Canterbury Court, Beaconsfield Upper [Verified by RateMyAgent]
Di and Ivan, Vendors
Claudette was wonderful to us during an emotional time when we were selling our family home of more than 49 years. She kept us up to date with everything and had all the answers to our many questions. Claudette is a caring and understanding real estate professional and we appreciate everything she did. Thank you Claudette [realestate.com.au verified review]
Sios Oliver, Vendor
A very strong market knowledge for this area and very helpful with good honest advise in presenting the property for sale. Amanda also shows very good intra personal skills. Property: 59 St Georges Road, Beaconsfield Upper [Verified by RateMyAgent]
William and Marika, Vendors
Amanda and Claudette at Kay Charles did everything they could to help with the sale, get the absolute highest price possible and answer every question we had. They understood how nerve racking it can be to sell a house and was there to make sure we felt calm and relaxed throughout the whole process. We got payed a lot more for our house than we imagined. We have nothing but positive experiences with them and feel that they reached a much higher goal than their competition would have based on all our different meetings. [Verified by RateMyAgent]
Sara Bennett, Vendor
The property was rented out for a solid price within 3 days without advertisement. Tenants were fantastic and tidy throughout as well as them leaving the house in an almost as new condition. Great communication the whole way, so will definitely be going back to Christine and the firm once this property is ready to be rented again. [Google review]
Tom Richards, Rental Client
Our experience with Cassandra from the beginning was seamless and professional. She communicated very well and we felt supported throughout the whole process. I would highly recommend Cassandra to anyone
Glenn Cornwall, Rental Client
Claudette had her finger on the pulse of a changing market and worked tirelessly to achieve the best result for us. She provided regular feedback, going above and beyond to give potential buyers opportunities to view our property. [realestate.com.au verified review]
For the sale of my Avonsleigh's property, I turned to Amanda Charles to weave her sales magic. With Amanda's guidance, I made minor tweaks resulting in 2 offers at the Open For Inspection at the price I wanted to sell - coupled with a 30 day settlement... Can't ask for more than that! I also want to share that a number of attendees at The Open commented that the property mirrored the photographs on-line - so a huge THANKYOU to Neil Creek for capturing its uniqueness and making the architectural design shine with his photographs. Choosing the right Agent, as in my case - Amanda Charles - was what made all the difference to my property sale achieving quick and excellent results. Cheryl Finlayson [Verified by RateMyAgent]
Cheryl Finlayson, Vendor
We would highly recommend Claudette of Kay Charles Real Estate. Claudette is very well presented, punctual, reliable, professional and has a great understanding of clients requirements. Claudette listens to your needs, is courteous, helpful, patient and is very knowledgeable of the current housing market. We would not hesitate to recommend Claudette to any seller or buyer of Real Estate. [realestate.com.au verified review]
Debbie Holden, Vendor
Amanda gave us great advice regarding our house value and how to achieve our outcome. It doesn’t matter how big or small your house or how steep your drive in our case, Amanda and also Claudette were very personable and friendly, professional with lots of integrity with a few laughs. Both very down to earth and easy to contact if needed. We achieved an amazing outcome. I would recommend Amanda and Claudette anytime as had a buyer in 3 days on par with our ideals and did not even need a house open. We are very happy sellers and highly recommend them. Property: 21 Lyle Avenue, Beaconsfield [Verified by RateMyAgent]
Yvonne Le Fevre, Vendor
One of Claudette's most challenging sales for 2021, but with such patience, ability to communicate, empathy, settlement went through with no hurdles. Claudette was so professional, had a great personality, and was very informative keeping me updated. It was great working with you and I wish you all the success for your future Claudette is your girl to sell your property.
Jenny Lynch, Vendor
Claudette went above and beyond for us and the sale of our property. We were always informed every step of the way. Her negotiations and work ethic is second to none and we couldn't be happier with the results. Worked so hard with multiple private inspections & ultimately smashing our expectations. Thank you so much! [realestate.com.au verified review]
Jamie & Daniel, Vendors
Claudette was a delight from the moment we met. We bought and sold with Claudette and really happy with the professionalism and personal touch. Not pushy, open and honest communication - wouldn’t hesitate to work with Claudette again.
Ellen Sandler, Vendor